News From the Auto Industry

Other subjects on the Nov. 19-23 program will include cash conversion, impact of finance rates and pricing on sales and penetration, management by strengths (two separate sessions), “neuro-linguistic” sales programming, GMAC’s credit decisions process, presentation skills, service contracts, performance stress and teamwork and collaboration with fellow employees.

In another seminar, veteran coaches will oversee role playing exercises like those provided in GMAC training sessions.

Cowger declines comment on pricing. Nor does he say where the vehicle will be built. He reveals the program while outlining GM’s plan to introduce 14 new vehicles next year, on the heels of a 16-vehicle rollout this year. Last year saw GM introduce 14 new cars and trucks.

The conference will be at the Doubletree Paradise Valley Resort in the Phoenix suburb.